

WHOLESALE OPERATIONS WEBSITE
Systems and Online Tools
Ethernet Enabled SWC List
This monthly list includes the following information:- E_NNI Interconnect Locations – Identifies cities where we provide carriers ENNI services
- Ethernet Enabled SWC – Identifies the location of Ziply Central Offices
- Lit Buildings and availability of EIA and EPath services
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Ethernet Enabled SWC List
XLSX, 265.29 KB
Online Ordering System
VFO is an online ordering system used by Ziply Fiber Wholesale customers to submit orders, pre-orders, and trouble tickets for Access and Local services. VFO is accessible on Google Chrome and Microsoft Edge.
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VFO User Guide
DOCX, 238.94 KB
Customer Wholesale Portal
The Customer Wholesale Portal (CWP) gives CLECs the ability to access their wholesale reports. For a list of available reports, see the Customer Wholesale Portal User Guide.
Local Wholesale Customers may receive Provider Notifications (aka Line Loss Reports) via electronic bonded method (EDI or UOM) by completing the Provider Notifications Request Form. Company OCNs can register for Provider Notifications in the Customer Wholesale Portal (CWP) to receive the reports via bonded method.
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Customer Wholesale Portal Registration Instructions
PDF, 156.40 KB
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Customer Wholesale Portal User Guide
PDF, 840.28 KB
Glossary
The Glossary provides a list of Wholesale terms and definitions.