Systems and Online Tools

Ethernet Enabled SWC List

This monthly list includes the following information:

  • E_NNI Interconnect Locations – Identifies cities where we provide carriers ENNI services
  • Ethernet Enabled SWC – Identifies the location of Ziply Central Offices
  • Lit Buildings and availability of EIA and EPath services

Online Ordering System

VFO is an online ordering system used by Ziply Fiber Wholesale customers to submit orders, pre-orders, and trouble tickets for Access and Local services. VFO is accessible on Google Chrome and Microsoft Edge.


Customer Wholesale Portal

The Customer Wholesale Portal (CWP) gives CLECs the ability to access their wholesale reports. For a list of available reports, see the Customer Wholesale Portal User Guide.

Local Wholesale Customers may receive Provider Notifications (aka Line Loss Reports) via electronic bonded method (EDI or UOM) by completing the Provider Notifications Request Form. Company OCNs can register for Provider Notifications in the Customer Wholesale Portal (CWP) to receive the reports via bonded method.



The Glossary provides a list of Wholesale terms and definitions.

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