WHOLESALE OPERATIONS WEBSITE
Directory Listing is a standard listing that includes the name, address and telephone number of an organization/firm/individual. This listing appears in the Directory Assistance records and the White Pages Directory.
CLECs are responsible for the content of their listing data and are subject to applicable regulations and are solely responsible for the editing, verification and correctness of their end users' listings.
Directory listings are available on Local Resale and Wholesale Platform services, and on a Standalone basis. Directory listings options are:
- Straight Line Residence Listing
- Straight Line Business Listing
- Caption Business Listing
Ordering
Directory listings are ordered via VFO or via Bonded method using the LSR process. Information and ordering assistance is available below.
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Directory Scoping Sheet
PDF, 906.89 KB
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Publication Schedule
PDF, 132.57 KB
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LVR (Listing Verification Report) "On Demand" Request Form
DOCX, 180.30 KB
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LVR (Listing Verification Report) and Correction Process
PDF, 517.30 KB
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LVR (Listing Verification Report) Import to Excel Macro
XLS, 251.00 KB
Training and Job Aids
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Account Structure Changes on Standalone Listings
PDF, 354.35 KB
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Directory Caption Listing VFO Order Job Aid
PDF, 971.30 KB
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Directory Caption Listing VFO Pre-Order Job Aid
PDF, 546.82 KB
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Directory Listing Activity on Conversion or Migration As Specified
PDF, 342.25 KB
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Directory Listing Listed Location Job Aid
PDF, 207.13 KB
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Directory Listing Migrate (JB-V) Job Aid
PDF, 371.86 KB
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Directory Straight Line Listing VFO Pre-Order Job Aid
PDF, 954.63 KB
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End User Name Change Job Aid
PDF, 303.92 KB
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Foreign Directory Standalone Listing Job Aid
PDF, 508.61 KB
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Listing and Alphabetizing Rules
PDF, 230.45 KB
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Place Listing As (PLA) Job Aid
PDF, 530.84 KB
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Straight Line with Line of Information Job Aid
PDF, 348.85 KB
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TOS Change on Directory Listing Job Aid
PDF, 262.19 KBBusiness/Residence - Residence/Business
Contact Information
Please contact the Local Carrier Service Center for questions about LSR order entry and directory listing issues. Email and telephone numbers are available on the Local Service Contacts page.
Contact Us For Home Small Business Enterprise Wholesale 1.866.699.4759 (866-MYZIPLY)
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