Ziply Fiber Wholesale Contacts and Escalation for Local Services
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WHOLESALE OPERATIONS WEBSITE

 

Local Center Contacts
Local Wholesale Service Center

Hours of operation are 8 am – 5 pm M-F Pacific Time. The Local Wholesale Service Center is responsible for processing all wholesale Local Service Requests (LSRs) including the following:

  • Receiving and logging all orders
  • Processing Local Service Order Requests
  • Processing Local Service Responses and Notifications
  • Providing a single point of contact for questions relating to specific Wholesale Local Service Order requests
  • Providing a single point of contact for Local Service Order Processing and Escalations

Center Holiday Schedules

ORDER PROCESSING for SPID 0615: 888-488-0068




Local (LSR) Support Email Contacts



wholesale.lsr.support@ziplyfiber.com



wholesale.lsr.escalations@ziplyfiber.com

LSR Pre and Post-FOC Inquiries Out-of-service
PLOC Freeze Inquiries Provisioning Issues
Listing Record Investigations Missed Due Dates
Report Local System Issue Expedites

  • LSR Contact and Escalation List
    PDF, 248.87 KB
    Including Contacts for: LSR Ordering, LNP Concurrence, Hot Cut Activity, Local Support Helpdesk, LSR Escalations
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