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Local Center Contacts
Local Wholesale Service Center

Hours of operation are 8 am – 5 pm M-F Pacific Time. The Local Wholesale Service Center is responsible for processing all wholesale Local Service Requests (LSRs) including the following:

  • Receiving and logging all orders
  • Processing Local Service Order Requests
  • Processing Local Service Responses and Notifications
  • Providing a single point of contact for questions relating to specific Wholesale Local Service Order requests
  • Providing a single point of contact for Local Service Order Processing and Escalations

Center Holiday Schedules

ORDER PROCESSING for SPID 0615: 888-488-0068

Local (LSR) Support Email Contacts

LSR Pre and Post-FOC Inquiries Out-of-service
PLOC Freeze Inquiries Provisioning Issues
Listing Record Investigations Missed Due Dates
Report Local System Issue Expedites

  • LSR Contact and Escalation List
    PDF, 248.87 KB
    Including Contacts for: LSR Ordering, LNP Concurrence, Hot Cut Activity, Local Support Helpdesk, LSR Escalations
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