

WHOLESALE OPERATIONS WEBSITE
Ziply Fiber Access Center Contacts
ASR ORDERING CENTER (ICSC)
Access Wholesale Service Center
Hours of operation are 8 am – 5 pm M-F Pacific Time. The Access Wholesale Service Center is responsible for processing all wholesale Access Service Requests (ASRs) including the following:
- Receiving and logging all orders
- Processing Access Service Requests
- Processing Access Service Responses and Notifications
- Providing a single point of contact for questions relating to specific Wholesale Access Service Requests
- Providing a single point of contact for Access Service Request Processing and Escalations
Order processing for ICSC Code FV03
888-488-0063 (See Product Options Below)
Special Access – Option 1
Switched Access – Option 2
Ethernet & Optical – Option 3
-
ASR Contact and Escalation List
PDF, 98.92 KBIncluding: ASR Ordering Contacts, Expedite and After Hours TSP Contacts, Project Management Contacts
-
ASR Hot Cut Pre-Test Contact List
PDF, 135.10 KB
Center Holiday Schedules
-
2022 Holiday Schedule
PDF, 64.76 KB
If you would like to be included in the email distribution of the OSS System Availability updates, please visit the Subscribe to Notifications page.