WHOLESALE OPERATIONS WEBSITE

Contacts and Escalation Lists

Ziply Fiber contact information varies by product offering. To find the appropriate contact information, please select one of the following lists:

ASR Contact and Escalation List
PDF, 98.92 KB

Including: ASR Ordering Contacts, Expedite and After Hours TSP Contacts, Project Management Contacts
ASR Hot Cut Pre-Test Contact List
PDF, 135.10 KB
Broadband Ordering Contact and Escalation List
PDF, 129.35 KB
LSR Contact and Escalation List
PDF, 248.87 KB

Including Contacts for: LSR Ordering, LNP Concurrence, Hot Cut Activity, Local Support Helpdesk, LSR Escalations
Repair Contact and Escalation List for ASR and LSR
PDF, 145.19 KB

Wholesale Access/Local Circuits and POTS Repair Only - Do Not Use for Broadband/InfoSpeed/BTAS Services
Repair Contact and Escalation List for Infospeed
PDF, 321.07 KB
Tech Support and Repair Contact List for Wholesale Broadband, Bulk DSL, and BTAS
PDF, 343.34 KB