Billing Disputes – Local (DPI) BANs
Ziply Fiber’s Claims Tracking Portal allows wholesale customers to directly upload claims, for Local Services billing in DPI, to Ziply Fiber’s Claim Tracking System (CTS). The portal provides a link to the Billing Claims Template which is required for submitting claims. The portal also performs upfront validation of uploaded claim templates immediately alerting the user of any errors. The portal will assign batch numbers to validated claims for tracking purposes.
Billing Disputes – CABS BANs
To submit claims on CABS billing, please complete the claims template below and send completed form to:
ZiplyClaims@csscabs.com.