WHOLESALE OPERATIONS WEBSITE
Local Order Information for Flag-L Service Area
The 'Flag-L Service Area' refers to the former Citizens Company tariff northwest state properties acquired by Ziply Fiber in 2020 (ID, MT, OR).
A glossary of Ziply Fiber wholesale terms is available to provide definition of terms you may see throughout this site. If you have any Local Services questions that we don't answer within this site, please visit the Local Contacts page for additional Local Carrier Services team contact information.
A glossary of Ziply Fiber wholesale terms is available to provide definition of terms you may see throughout this site. If you have any Local Services questions that we don't answer within this site, please visit the Local Contacts page for additional Local Carrier Services team contact information.
Broadband Services
Resale and UNE Services
| Ordering Job Aids |
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Account Restructure Job Aid
PDF, 518.18 KB
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Call Forward Feature Job Aid
PDF, 308.99 KB
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Centrex to POTS & POTS to Centrex Ordering Matrix
PDF, 104.41 KB
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Customer Service Record (CSR) Inquiry Process
PDF, 351.78 KB
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Directory Listing Activity on Conversion or Migration As Specified
PDF, 342.25 KB
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End User Name Change Job Aid
PDF, 303.92 KB
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Expedite Service LSR
PDF, 244.60 KB
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Hunting Job Aid
PDF, 740.86 KB
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Line Split and Line Share Job Aid
PDF, 392.67 KB
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LNP Non-Simple Multiline Port Job Aid
PDF, 256.23 KB
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LNP Simple Port Job Aid
PDF, 167.97 KB
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LSR Type of Service Codes
PDF, 155.17 KB
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LSR Validation Job Aid for Resale and Wholesale Platform
PDF, 405.44 KB
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Manual Loop Qual Pre-Order Process
PDF, 345.30 KB
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Move Job Aid
PDF, 431.77 KB(Inside, Outside, Demarcation/NID)
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Resale Custom/Class Feature Ordering Matrix
PDF, 231.13 KB
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Resale Remote Call Forward Job Aid
PDF, 264.77 KB
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Return To Native Process
PDF, 167.69 KB
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Service Order Request Inquiry (SOR) Job Aid
PDF, 220.99 KB
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Suspension and Restoral Process
PDF, 224.05 KB
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Telephone Number Swap Job Aid
PDF, 577.07 KB
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Wholesale Platform Remote Call Forward Job Aid
PDF, 663.73 KB
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Wholesale Platform TOS/LTOS/NC/NCI Combination Matrix
PDF, 165.84 KB
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Wholesale Platform TOS/NC/NCI Combination Matrix
PDF, 123.63 KBFlag=L Area Only
| Products & Services |
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Blocking Matrix
PDF, 315.03 KB
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Hunting Ordering Code Matrix
PDF, 151.25 KB
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NC/NCI Matrix
PDF, 304.58 KB
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Resale Voice Messaging Matrix
PDF, 320.76 KB
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Wholesale Advantage Voice Overview
PDF, 437.82 KB
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Wholesale Platform Voice Matrix
PDF, 198.54 KB
| References |
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LNP Cancellation by End User Request
PDF, 96.16 KB
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LNP Troubleshooting and Trigger Guide
PDF, 395.44 KB
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Local Response Completion Notice Intervals
PDF, 161.51 KB
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LSR Jeopardy Codes
PDF, 94.19 KB
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LSR Status Email Notification
PDF, 142.78 KB
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REQTYP/ACT/LNA Combination Matrix
PDF, 98.43 KB
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Supplements Submitted on CDD
PDF, 123.30 KB
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Throwback and CLEC Disconnect in Error Process
PDF, 251.00 KB
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TXTYP/TXACT Valid Combination Matrix
PDF, 105.02 KB
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VFO Loop Qualification Bulk Loader Job Aid
PDF, 862.90 KB
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VFO LSR Preorder Dropdown Field and Response Code Values Job Aid
PDF, 776.47 KB
Service Areas identified by Flag F or L are provided in the Exchange and Access Line Matrix below.
Contact Us For Home Small Business Enterprise Wholesale 1.866.699.4759 (866-MYZIPLY)
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