WHOLESALE OPERATIONS WEBSITE
Local Services
This site is designed to provide CLECs and Resellers with the information they need about Local wholesale services. This is a starting point for service providers to understand Local practices and processes. A glossary of wholesale terms is available to provide definition of terms you may see throughout this site.
WFI
Service areas include former Frontier Communications (Flag = F) and former Citizens Companies (Flag = L). To identify the service area by exchange name, please refer to the Exchange and Access Line Matrix below.
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Exchange and Access Line Matrix
XLSX, 541.32 KBIdentifies Service Area Flag, Tariff, Access Line Codes and Voice Mail Access Numbers by Exchange
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SPID-OCN Reference
PDF, 88.75 KBIncludes Company Information by Service Area
Pre-Order Information
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Customer Service Record (CSR) Inquiry Process
PDF, 351.78 KB
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Manual Loop Qual Pre-Order Process
PDF, 345.30 KB
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Service Order Request Inquiry (SOR) Job Aid
PDF, 220.99 KB
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VFO Loop Qualification Bulk Loader Job Aid
PDF, 862.90 KB
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VFO LSR Preorder Dropdown Field and Response Code Values Job Aid
PDF, 776.47 KB
Order Information
Select the Service Area for the order information specific to the area you are ordering in. To identify the specific Local Service Area by exchange name, please refer to the Exchange and Access Line Matrix above.
Contact Us For Home Small Business Enterprise Wholesale 1.866.699.4759 (866-MYZIPLY)
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