

WHOLESALE OPERATIONS WEBSITE
Contacts and Escalation Lists
Ziply Fiber contact information varies by product offering. To find the appropriate contact information, please select one of the following lists:
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ASR Contact and Escalation List
PDF, 98.92 KBIncluding: ASR Ordering Contacts, Expedite and After Hours TSP Contacts, Project Management Contacts
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ASR Hot Cut Pre-Test Contact List
PDF, 135.10 KB
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Broadband Ordering Contact and Escalation List
PDF, 129.35 KB
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LSR Contact and Escalation List
PDF, 248.87 KBIncluding Contacts for: LSR Ordering, LNP Concurrence, Hot Cut Activity, Local Support Helpdesk, LSR Escalations
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Repair Contact and Escalation List for ASR and LSR
PDF, 144.92 KBWholesale Access/Local Circuits and POTS Repair Only - Do Not Use for Broadband/InfoSpeed/BTAS Services
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Repair Contact and Escalation List for Infospeed
PDF, 321.07 KB
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Tech Support and Repair Contact List for Wholesale Broadband, Bulk DSL, and BTAS
PDF, 152.09 KB